Compare Receptionists and Information Clerks & Telephone Operators United States

Comparison Receptionists and Information... Telephone Operators
Salary

View the mid-level salary in both your current job and your selected occupation. (Annual salaries apply to people who work full-time year-round.)

Receptionists and Information Clerks $34,000
Telephone Operators $38,300
Similar skills & knowledge

These skills are commonly used in both your current job and your selected occupation.

Service Orientation
Looking for ways to help people.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Active Listening
Listening to others, not interrupting, and asking good questions.

Speaking
Talking to others.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

skills & knowledge Gaps

These are areas where you might have skill gaps. People working in your selected job generally need higher levels in these skill and knowledge areas than people working in your current job.

Customer and Personal Service Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
Medium
Customer and Personal Service Skills & Knowledge Gaps for Telephone Operators
Telephone Operators
Very High

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Communications and Media Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
Low
Communications and Media Skills & Knowledge Gaps for Telephone Operators
Telephone Operators
Medium

Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

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Typical Level Of Training

See how much education people typically have in your selected job, and then use the link to find training programs in your local area.

Typical level Of training for Receptionists and Information Clerks
Receptionists and Information Clerks

High school diploma or equivalent

Typical level Of training for Telephone Operators
Telephone Operators

High school diploma or equivalent

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Licensing

Many states require licenses for certain jobs. See if your selected occupation requires a license and if so, follow the link to find information for your state.

Licensing for Receptionists and Information Clerks
Receptionists and Information Clerks

License may be required in some states

Licensing for Telephone Operators
Telephone Operators

License may be required in some states

Certification

Certifications help you get ahead or qualify for different jobs. You usually have to pass a test to earn one, and then you can show employers that you have the skills and knowledge needed to do well on the job.

Certification for Receptionists and Information Clerks
Receptionists and Information Clerks

0 related certifications

Certification for Telephone Operators
Telephone Operators

0 related certifications